We’re here for you

Have a question about your order, shipping, or sizing? Need help with pre-orders or just want to connect with the Faithful Strides team? We’d love to hear from you.

We’ll get back to you within 1–2 business days.

Order Issues

If your order arrives damaged, defective, or incorrect, please include:

• Your order number
• A brief description of the issue
• Clear photos (if applicable)
  

This helps us resolve things quickly and make it right.

FAQ Reminder

Many common questions (shipping, returns, preorder dates) are answered on our FAQ Page but if you don’t see your answer there, reach out directly.